Frequently Asked Questions
How do I prepare a product inquiry?
Open a product and select “Prepare an inquiry”. The material, code and specification are included in your message. Add the quantity, destination and documentation you need, then copy your inquiry.
Why are prices not listed?
Product requirements vary by material, quantity and specification. This catalog focuses on product information. There is no online checkout.
What is the pack size?
Products are listed in boxes of 10 vials. Refer to each product page for its specification and packaging details.
Which documentation should I request?
Reference the product code and batch when requesting a certificate of analysis, analytical method or handling information. Documentation should correspond to the material and batch being discussed.
Can I include bulk requirements?
Include the material, specification and total quantity in your inquiry, together with any documentation requirements.
Are these materials for human use?
No. These materials are for laboratory research only. They are not intended for human or veterinary use, diagnosis or treatment.
